1. Q.My device was replaced & I already purchased PkgBackup. Can I still use license on the new device?

  2. R.Yes. Simply install PkgBackup again using the SAME credentials you’ve used when you were purchasing it the first time. Then rename the 'Pkg_<LOTS_OF_CHARACTERS> BackUp' entry in your addressbook to:

          - First name: Pkg

          - Last name: BackUp.



  1. Q.I’ve reinstall PkgBackup on my new device and it says ‘0 of 0 packages’ to restore. How can I restore my previous backup?

  2. R.Simply rename the address book entry that have the first name: ‘Pkg_<LOTS_OF_CHARACTERS’ & the last name: ‘Backup’ to: first name: ‘Pkg’; last name: ‘BackUp’.


  1. Q.How do I share my backup data with my friend?

  2. R.First you friend need to install PkgBackup then you simply tap on the ‘Share data’ button in the app & send it to him by email. Once he receives it, he just need to import the attached VCF file into he’s addressbook.